Customer Support

Ask any Indigo Payments employee to name our number one priority and the answer will always be the same, 100% customer satisfaction in every single transaction.  Our customer service department is staffed with knowledgeable, courteous individuals who have years of experience in this industry.  You can count on us to provide quick, and accurate responses to your questions.   Furthermore, we understand that processing your payments is only part of our responsibility to you.  We will be your advocate in the payments industry implementing strategies to help you grow your business, one transaction at a time. 

Customer Service/Technical Support
/Supply Orders
Phone:  800.988.8386
Hours:  Monday - Friday, 9:00 AM – 6:00 PM (EST)

Technical Support Help Desk (after hours)
Merchant number beginning with 5
Phone:  800.228.0210
Merchant number beginning with 4
Phone:  800.354.8893
Hours:  24/7

Review our FAQ section for help.