Products & Services
Retail Reporting Solutions
Your bottom-line resource for financial data and analysis
Resource Online
Resource Online is a proprietary suite of innovative Web-based tools
that enables you to quickly and easily access all of your processing
data. You can view everything from front-end point of sale data to
back-end reconciliation data. With just a few mouse clicks, you'll have
a complete snapshot of your financial picture that quickly enables you
to take immediate cost savings steps, such as identifying and
eliminating processing errors, downgrades, chargebacks and more.
With the modules of Resource Online you can choose the right tools that will grow with your business:
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Recon Solution - With Recon Solution, you can access comprehensive
bottom-line processing recaps. You can view summary reports, as well as detail reports that provide you with all your
consolidated transaction reporting and reconciliation data. Look up batch and transaction detail, deposits, retrieval and
chargeback requests, qualification data, fees, review your statements online and more!
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Recon Solution offers optional modules including: |
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Decisionable Data - Enables you to analyze payment data in three areas--transaction
qualification, chargebacks and retrievals, and credits without
offsetting debits. These innovative reports highlight locations that
may be experiencing payment issues, and ultimately costing your
business unnecessarily. |
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Exception Item Respond - An interactive chargeback and retrieval module, Respond allows you to
view and immediately respond to Visa, MasterCard and Diners inquiries
over the Internet. Scan and upload your supporting sales documentation
when responding to exception items and eliminate paper and the time
spent waiting for faxes to arrive.
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Instant Alerts - Benefit from Instant Alerts technology,
where you can instantly receive email notifications of potential
financial risks and exception conditions delivered right to your email
inbox. Resource Online is the first web-based reporting tool on the
market that monitors these high impact alert categories for exception
to the limits you set: Chargebacks, Interchange, Retrievals and
Velocity. When exceptions occur, alerts are triggered, with you
determining the what, how and when of receiving your alerts. From
multiple chargebacks at a single location to open batches and
repetitive high volume card usage, Instant Alerts proactively keep you
on the forefront of your financial operations.
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Virtual Transaction Manager - A secure web-based application providing ad hoc web reporting that
grants a more merchant-centric view of real-time transaction and batch
activity. With 24/7 real-time reporting activity, batch summary figures
and detailed transaction data seconds after the authorization, Virtual
Transaction Manager (VTM) provides the detailed level of data you need,
whenever you need it. Users can specify a single day to view, or a date
range of days, weeks, or months (up to 6 months). In addition, VTM also
offers the user a summary view of card type transaction counts and net
deposits. Security is key with VTM-not only is the data information
protected by Indigo Payments's firewall, but also user access requires
a user id and individual password.
Merchant Updates provides access to front-end merchant
maintenance functions for customers who manage their own maintenance
and updates.
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FlexCache Reports - These reports provide Retail merchants with the
summary and detail data they need to manage their Indigo Payments Gift Card program. |
Other Payment Reporting Products:
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Flexible Data Feeds - Indigo Payments can deliver the data you need in whatever format you
require - whether you are creating a simple performance spreadsheet or
feeding your complex business management system. We ensure your data is
transmitted in accordance with your unique
specifications, including automated delivery of stored value reporting. |
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MyMerchantViewTM - This online reporting product
is a secure, easy-to-use Internet-based service that provides you with
timely access to your credit card account and transaction information.
With a suite of account management tools and direct access to bankcard
account information, MyMerchantView combines the reconciliation,
reporting, research, auditing and trend analyses you want with the
financial control that you need for your business.
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Online Merchant Services from American Express - Gain more control over your business with Online Merchant Services
(OMS) from American Express. OMS provides detailed information on your
American Express data that you can easily access 24 hours a day, 7 days
a week. You can view payments and submissions, receive and respond to
customer inquiries and chargebacks, receive fraud prevention tips and
update account information. Reports include: |
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Financial reconciliation |
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Customer marketing data including travel trends, top markets and value analysis |
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Fraud information such as the top 15 locations, industry trends and variance
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For more information, to view a demo or to enroll in OMS click on the American Express logo above
or visit the American Express OMS website. |
Our online reporting options are a good example of why at Indigo Payments we're more than your payments processor, we're your business
partner.
If you are a current Indigo Payments customer, contact
your account manager or call the customer service number found on your
most recent statement.
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