Welcome to Indigo Support

Your connection to Indigo products, PCI updates and more. We’re here to help with all of your payment processing needs, including solution design, service, products and payment card advice.

Phone Support

Customer Service / Technical Support / Supply Orders
Days:  Monday – Friday
Hours: 9:00 AM – 6:00 PM (EST)
Phone:  800.988.8386
Fax:  877.331.0338
Fax:  678.401.0395


Technical Support Help Desk (after hours – 24/7)
Merchant number beginning with 5
Phone:  800.228.0210
Merchant number beginning with 4
Phone:  800.354.8893


Click here to view the frequently asked questions.


Online Reporting 

Access One is an online reporting tool that allows you to view statements, transactions, batch and chargeback information. If you are not set up for this service or have questions, please contact Customer Service.Click here to log into Access One